@Queenie @outlander Hi to you both.

 You can use STOP as an acronym for Stop-Take a step back-Observe-Proceed

The first step is to:

Stop what you are doing,

Take a step back either physically or mentally and take a deep breath,

Observe what is going on inside and outside of you - thoughts, feelings, the situation etc.,

Proceed mindfully - act with awareness of how you are feeling, what the situation actually is, what action should be taken when you are calm to make that decision...

Hope that helps a little here